Show Tickets Plus Purchase Policy
Ticket Purchase Policy
Last updated: Friday, June 7, 2024
At Show Tickets Plus, our mission is to make your ticket-purchasing experience smooth, efficient, and fair, ensuring you get to your favorite live events as quickly as possible. The following policy outlines the terms and conditions for purchasing tickets through our website, ShowTicketsPlus.com, and our associated mobile applications.
1. Currency
All ticket prices for events occurring in the United States are stated in U.S. Dollars.
2. Payment Methods
We accept several payment methods to accommodate your needs, including American Express, Visa, MasterCard, Discover, and, for qualifying events, Show Tickets Plus gift cards.
3. Who You Are Buying From
Show Tickets Plus acts as an agent on behalf of event organizers such as artists, venues, teams, fan clubs, promoters, and leagues ("Event Organizer"). We typically sell tickets on behalf of the Event Organizer and do not set ticket prices or determine seating locations.
4. Pricing and Availability
Ticket prices and availability are set by the Event Organizer. Tickets are sold through various distribution points, including websites, apps, and box offices. Popular events may sell out quickly, and additional tickets may become available at a later date. For resale tickets, prices may be higher than face value.
5. Order Confirmation and Processing
Your order is confirmed when we send you a confirmation page or email ("Order Confirmation"). If you do not receive an Order Confirmation, it is your responsibility to confirm via your account whether or not your order has been placed.
6. Service Fees, Order Processing Fees, Taxes, and Shipping Charges
Tickets purchased on our site are typically subject to a per-ticket service fee and a per-order processing fee. Taxes are collected as required by law, and shipping charges are based on delivery location and method.
7. Number of Tickets or "Ticket Limits"
When purchasing tickets, you are limited to a specified number of tickets per event. This policy is in place to discourage unfair ticket-buying practices. Exceeding the posted ticket limits may result in order cancellation without notice.
8. Ticket Transfer
Ticket Transfer allows you to transfer tickets digitally to another person. Once a recipient accepts a Ticket Transfer, the sender’s tickets are invalid. Ensure you know and trust the individual before accepting transferred tickets.
9. Opening Acts / Festival Acts
Opening acts or festival performers may change without notice. No refund will be owed if an opening act or festival performer is changed or canceled.
10. Canceled, Postponed, Rescheduled, and Moved Events
If an event is canceled, postponed, rescheduled, or moved, you will be notified of any refund, credit, or exchange procedures. Refunds for canceled events will be processed to the original method of payment.
11. Refunds, Credits, and Exchanges
All sales are final. Refunds are only allowed in limited circumstances, such as event cancellation. Carefully review your event and seat selection before purchasing tickets. Lost, stolen, or damaged tickets cannot be replaced.
12. Account, Order, and Billing Information Verification
All account and order information must be valid and is subject to verification. Orders may be canceled if the billing information cannot be verified.
13. Delivery Options
Delivery methods vary depending on several factors, including the venue and event location. Please review the delivery methods offered during the purchase process.
14. Pricing and Other Errors
If ticket pricing errors occur, we reserve the right to cancel the ticket and refund the amount paid. We will not be liable for travel or other expenses incurred due to errors of this nature.
15. Limitation of Liability
You assume all risks incidental to the event for which the ticket is issued. Show Tickets Plus, the Event Organizer, and affiliated entities are not liable for personal injury, property damage, or any other loss or damage suffered in connection with the event.
16. License; Ejection and Cancellation; No Redemption Value
You agree to comply with all Event Organizer rules. The Event Organizer reserves the right to refuse admission or eject anyone violating the rules. A ticket is a revocable license and may be canceled without a refund.
17. Recording, Transmission, and Exhibition
You grant permission to Show Tickets Plus and the Event Organizer to use your image and likeness in any live or recorded media of the event.
18. You Are Subject to Search
For security purposes, you and your belongings may be searched upon entry to the event. If you refuse to consent to these searches, you may be denied entry without a refund.
19. Unlawful Resale of Tickets; Promotions
Unlawful resale of tickets is grounds for seizure and cancellation without compensation. Tickets purchased from non-authorized third-party resellers may not be guaranteed authentic.
If you have any questions, please call us at (203) 635-2626. Leave a message, and we will call you back.
Show Tickets Plus
ShowTicketsPlus.com
Alexandria, LA 71303
Phone: (203) 635-2626